Return and Refund Policy

Last updated: November 25, 2025

Overview

At bullnnincomeel, we are committed to providing high-quality online photography tutoring services. We understand that circumstances may change, and we want to ensure you have a clear understanding of our return and refund policy. This policy outlines the terms and conditions for refunds, course transfers, and cancellations.

Refund Eligibility

We offer a full refund for course enrollment under the following conditions:

• The refund request is made within 14 days of the course start date
• The refund request is submitted before the second live session has occurred
• You have not accessed more than 25% of the course materials
• The request is made in writing through our official contact channels

Refund requests that meet these criteria will be processed within 10-14 business days. Refunds will be issued to the original payment method used for the purchase.

Non-Refundable Items

The following items and circumstances are not eligible for refunds:

• Course enrollment after 14 days from the course start date
• Courses where more than 25% of materials have been accessed
• Courses where the second live session has already occurred
• Digital certificates of completion (once issued)
• Downloaded course materials, presets, or resources
• One-on-one tutoring sessions that have already been conducted
• Special promotional pricing or discounted courses (unless otherwise stated)

Partial Refunds

In exceptional circumstances, we may consider partial refunds on a case-by-case basis. Partial refunds may be available if:

• Technical issues prevent you from accessing course materials for an extended period
• Significant changes are made to the course content after enrollment that substantially differ from what was advertised
• Instructor unavailability results in multiple missed sessions without adequate replacement

All partial refund requests must be submitted in writing and will be reviewed individually. We reserve the right to determine eligibility for partial refunds at our sole discretion.

Course Transfers

If you wish to transfer to a different course instead of receiving a refund, we offer course transfer options:

• Course transfers must be requested within the first two weeks of enrollment
• Transfers are subject to availability in the desired course
• Price differences will be adjusted (you will be charged or refunded the difference)
• Only one course transfer is permitted per enrollment
• Transferred courses are subject to the same refund policy terms as new enrollments

To request a course transfer, please contact us using the information provided in the "Contact Us" section below.

Cancellation Policy

You may cancel your course enrollment at any time. However, cancellation does not automatically entitle you to a refund. Refunds are only available according to the terms outlined in the "Refund Eligibility" section above.

If you cancel your enrollment:

• You will lose access to course materials and live sessions
• Your account will be deactivated for the cancelled course
• You may not be eligible for future promotional pricing for the same course

How to Request a Refund

To request a refund, please contact us using one of the following methods:

• Email: info@bullnnincomeel.world
• Phone: +1 (800) 583-1736
• Contact form on our website

Please include the following information in your refund request:

• Your full name and email address associated with your account
• Course name and enrollment date
• Reason for the refund request
• Order number or transaction ID (if available)

We will acknowledge your request within 2 business days and process eligible refunds within 10-14 business days.

Refund Processing

Once your refund request is approved:

• Refunds will be processed to the original payment method
• Processing time is typically 10-14 business days
• You will receive email confirmation when the refund is processed
• Your access to course materials will be revoked upon refund approval

Please note that your bank or credit card company may take additional time to post the refund to your account. This is outside of our control.

Special Circumstances

We understand that life circumstances can change unexpectedly. In cases of documented medical emergencies, family emergencies, or other extenuating circumstances, we may consider refund requests outside the standard 14-day window. These requests will be reviewed on a case-by-case basis and require appropriate documentation.

If you believe you have extenuating circumstances, please contact us as soon as possible with detailed information and supporting documentation.

Disputes and Chargebacks

We encourage you to contact us directly to resolve any issues before initiating a chargeback with your payment provider. Chargebacks can result in additional fees and may affect your ability to enroll in future courses. We are committed to working with you to resolve any concerns you may have about our services.

If you initiate a chargeback, we reserve the right to dispute the chargeback and provide evidence of service delivery and our refund policy compliance.

Changes to This Policy

We reserve the right to modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting on our website. The refund policy in effect at the time of your enrollment will apply to your purchase. We encourage you to review this policy periodically to stay informed about our refund practices.

Contact Us

If you have questions about this Return and Refund Policy or need to request a refund, please contact us:

Bullnnincomeel
3300 Triumph Blvd Suite 100
Lehi, UT 84043, USA
Phone: +1 (800) 583-1736
Email: info@bullnnincomeel.world

Note: This Return and Refund Policy is designed to be fair and transparent. We are committed to providing excellent educational services and will work with you to ensure your satisfaction. If you have concerns about your course experience, please reach out to us - we're here to help.